Refund Policy

Last updated: 20 October 2026

NomScans memberships are sold through Link, Stripe's merchant of record service. Link processes payments and sends receipts; we decide refunds and issue them through Stripe.

  • Cancel any time. Cancelling stops your next renewal. You keep access until the end of the month or year you've already paid for. We don't give partial refunds for unused time.
  • 14-day refunds in the UK, EU, EEA and Switzerland. If you're a consumer there, you can cancel within 14 days of your first membership payment and get a full refund. This doesn't apply to later renewals.
  • Something broken? If a problem on our side stops you reading chapters you've paid for and we can't fix it, we'll refund you.
  • How to ask: email nomigan123@gmail.com or use the Support page, from the email address on your account. You can also get help with a payment through Link, using the link in your receipt. Refunds go back to your original payment method, usually within 5 to 10 working days.

Your statutory rights are not affected.